Terms & Conditions

Welcome to the HR Heating, Air Conditioning & Refrigeration website. By accessing or using our website, services, or submitting a service request, you agree to be bound by the following Terms & Conditions. Please read them carefully.

Use of Website

This website is provided for informational purposes and to allow customers to request HVAC and refrigeration services. You agree to use this website only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use of the site.

Service Requests & Appointments

Submitting a form or contacting us through this website does not guarantee service availability. All service requests are subject to scheduling availability, confirmation, and technician assessment. Appointment times may change due to weather, emergency calls, or unforeseen circumstances.

Pricing & Estimates

Any pricing information or estimates provided on the website or over the phone are for general guidance only. Final service costs may vary based on system condition, parts required, labor, and on-site evaluation by our technicians.

Emergency Services

While we offer emergency HVAC services, response times may vary depending on demand, location, and technician availability. Emergency service availability is not guaranteed at all times.

Licensing & Insurance

HR Heating, Air Conditioning & Refrigeration operates as a fully licensed and insured HVAC contractor in accordance with applicable state and local regulations. Our technicians are trained to perform services safely and professionally.

Limitation of Liability

HR Heating, Air Conditioning & Refrigeration shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of this website or our services, including delays, service interruptions, or system failures beyond our control.

Warranty & Workmanship

Any warranties on parts or equipment are provided by the manufacturer unless otherwise stated. Workmanship warranties, if applicable, will be explained at the time of service. Warranty coverage does not apply to misuse, neglect, or unauthorized repairs.

User Responsibilities

You agree to provide accurate and complete information when requesting service. You are responsible for ensuring safe access to your property, HVAC equipment, and electrical systems during service visits.

Third-Party Links

This website may contain links to third-party websites for convenience or informational purposes. HR Heating, Air Conditioning & Refrigeration is not responsible for the content, policies, or practices of third-party sites.

Intellectual Property

All content on this website, including text, images, logos, graphics, and design elements, is the property of HR Heating, Air Conditioning & Refrigeration unless otherwise stated. Unauthorized use or reproduction is prohibited.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting on this page.

Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the State of New Jersey, without regard to conflict of law principles.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Effective Date: January 2026